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Get in touch đź’¬ → Ask a question ✉️ → Send an email to: [email protected]

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Need our Guide for getting started?

View Quick Guide here

FAQ

What are Shards?

Shards are the main currency in Mystiks. You can use them to unlock pets, skins, emotes, backgrounds, and more. Earn them through daily quests, mini-games, achievements, pro subscriptions, purchasable shard packs, and more!

How do I get started?

Check out our Quick Guide to help you get started! It’s full of tips!

Can I add more than one widget to my Home Screen?

Right now, Mystiks supports one pet widget at a time. We’re working on adding support for multiple widgets and more layout options in future updates!

What’s the best value for buying shards?

Our Premium Pack offers 6,000 shards for $19.99 — that’s a 40% bonus over base rates.

Will my pet suffer if I don’t pay?

Not at all. All pets stay happy and healthy. Spending is always optional.

Can I play completely free?

Absolutely. Shards can be earned gradually and all major features are accessible without spending.

How do I restore purchases?

Go to Settings › Advanced Setting › Restore Purchases.